Growing Talent As If Your Business Depended On It

Growing Talent As If Your Business Depended On It – The pandemic has forced millions of people out of work, leaving companies struggling to find ways to keep their top employees and attract new ones.

“Employers are waking up to how competitive they are with their offerings — pay, benefits, flexibility,” Calif. Santa Barbara-based workplace consultancy 7th Mind Inc. CEO Britt Andreatta said.

Growing Talent As If Your Business Depended On It

But if these norms change, incentives aren’t the only options companies have to isolate themselves. “Another way to be competitive is to have the opportunity to learn,” Andreatta says.

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Learning and development (L&D) programs are an attractive benefit. in fact, Skills training is one of the top benefits for young workers looking for a new job. According to a 2021 Gallup poll conducted on behalf of Amazon. In that survey, 66 percent of workers ages 18-24 ranked learning new skills as the third most important benefit when evaluating new job opportunities, behind health insurance and disability benefits.

“During these challenging times, we’ve seen learning and development make a significant impact on employee retention and the attraction of new hires,” said Thanos Papangelis, CEO of San Francisco-based learning technology company Epignosis.

By late 2021, many businesses across the U.S. were understaffed, but 600 Sam’s Club locations were at full employment. A major reason for this is the retailer’s Bentonville, Ark. Jennifer Buchanan, senior director of field learning and development at headquarters, says it’s a company-wide employee development program. It stores, It helps 95,000 associates—whether in distribution centers or their home offices—“with essential skills for the roles they’re in now; to develop the roles they want to see themselves on line; she said.

Sam’s Club’s Manager in Training program, for example, prepares high-potential team leaders for managerial positions, Buchanan said. The six- to eight-week program consists of instructor-led learning; A combination of on-the-job practical opportunities and video tutorials are used. After completing the program in 2021; Nearly 350 employees are eligible to receive up to a semester’s worth of college credits from organizations that partner with Live Better U, Sam’s Club’s tuition-free college program.

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The company’s focus on employee development helps ensure long-term retention. Seventy-five percent of Sam’s Club managers started the company as hourly associates, Buchanan said.

“If employees are confident in what they’re doing and can see their career path clearly, they’re more likely to stay with the company,” she explains.

As organizations continue to adjust to the realities of the pandemic era; Business leaders are expected to prioritize learning and development opportunities to make existing employees feel valued and positive, and to attract new workers from a volatile and growing talent pool. Here are some best practices for successfully leveraging learning and development as hiring and retention tools in 2022.

“A common mistake most companies make is to start developing a training program without considering the skills gap,” says Papangelis. “HR and L&D departments should first assess the weaknesses and strengths of their employees, the skills they currently lack and what will help them improve productivity as well as professional growth.”

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In addition to surveying employees about their training interests, employers should interview managers to find out what skills are lacking in their teams and learn how the organization can better support its managers. Asking the right questions takes a certain kind of practice, and you can point out who doesn’t.

“It could be a group of people who need a specific skill set,” Andreatta said. “It’s about digging a little deeper to get to the real pain point, the real solution, and the real audience.”

A successful learning and development program should not be solely about the needs of the company. Adding opportunities for personal development, such as learning a new language—even if the skills gained don’t directly transfer to job performance—will communicate to employees that their personal growth is as important to the company as their productivity.

Julie Dalton, senior director of human resources at the law firm Berry Appleman & Leiden in Houston, says the firm “makes personal development a priority because we genuinely value people.”

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The company’s offerings include a high-potential leadership development program for a targeted group of 20 employees and monthly leadership-based training for all 300 managers. Leadership meetings are streamed live.

It’s also important to make sure your company has a good communication plan in place to keep employees informed about your learning and development opportunities. Sam’s Field U is a web-based program that offers development opportunities for associates. By 2022, Sam’s Club wants to build peer-to-peer learning communities and hire learning ambassadors to “drive program awareness and help stay connected to top L&D needs in the field,” Buchanan said. Incorporating peer groups and ambassadors can help promote the program among fellows while providing a feedback loop to program administrators.

Many companies are moving away from expensive one-day training programs to more focused micro-learning opportunities. It includes short videos, online training; May include orientation sessions and more.

“One of the benefits we offer our employees is the freedom to choose the kind of training that makes sense for their role and professional development,” Papangelis said. “It could be an online course, a workshop or even a diploma. So we’re making sure we’re giving them the training they need to advance their careers in a way that fits their learning style.”

Growing Talent As If Your Business Depended On It

Berry Appleman & Leiden’s 1,400 employees have access to online leadership workshops through the firm’s computer-based learning systems. “They can choose their own courses and work with their manager to select development courses or follow one of the leadership tracks available to them online,” Dalton said.

Sam’s Club isn’t just targeting employees with store management on their minds. The company’s Career Futuring program provides career exploration, For anyone interested in topics such as the future of work and lifelong learning.

“This program is for people who are unsure about the next step in their career,” Buchanan said.

The pandemic and remote work have taken away some of the window dressing from company culture, such as free lunches and fun perks, Andreatta said, and the effect has been a greater clarity about what’s really important to the organization. At the same time, many employees reassess their ideas about how work fits into their lives.

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“The pandemic gives us purpose and forces us to look at how we want to use our time,” says Andreatta. “It’s created a global shift in how people view work and how they want to leave.”

Learning and development programs offer companies an opportunity to send a strong message about the organization’s culture. In addition to signaling how much the company values ​​education and growth for its employees, These plans can help employees create a more welcoming environment at work.

For the American Political Science Association in Washington, DC; diversity, equality, Inclusion-related training will be a major focus for 2022, said Jess Okeze, associate director of human resources. – SCP said. “We rely heavily on our culture to attract and retain team members,” she notes.

McKinsey & Co. In a survey of people who recently quit their jobs, 51 percent said they left because they didn’t feel a sense of belonging at work. That sentiment is especially high for non-white, multiracial employees.

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Creating a company culture where employees from all backgrounds are invited to participate can help companies retain talent and attract new hires. Best of all, current employees can even help find those new hires. According to BetterUp research, employees who feel passionate about their workplace are 167 percent more likely to recommend others to work at their company.

While some skill-building programs focus on moving lower-level employees up to management positions, those higher on the ladder have more to learn.

Manager training is really important, Andreatta says, especially because of its impact on employee retention. “It’s always true that people leave the boss, not the company.”

According to the 2020 Society for Human Resource Management, 57% of US workers need to learn how their managers need to better manage people, and 84% of poor training managers create unnecessary jobs and stress. 54% of the people who recently launched in Mckinsey’s research were not valuable to their organization because they did not value their organization. Five2 percent said that 52% did not feel their manager’s value.

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Employment law lawyer David Gabor says it is becoming more difficult to manage those who have not been able to lead the disease to lead the disease. Holly Hill, supported by Fla.-based employee training, The director of the DGN Workplace Initiatives, Gabor said that Gabor was creating new problems between managers and their direct reports. for example, When boss launches fast emails or text messages from their phones, An abbreviation or harsh language that can be encountered even to rough and bullying.

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